Given all the confusion about this issue, try contacting Elements support. (I don't know that for a fact.) You can try downloading from this link and see if you get any further, but I doubt whether you will. What download link did you use for the Mac? If it was from the Product page of your Adobe account, there is probably some flag that will not allow you to install the second copy on a Mac after the first installation on Windows. check with the developer to make sure works with this version of MAC OS"Īs I indicated in the earlier post, if you purchased from Adobe, you can only install on either Windows or Mac OS. Now that I want to use it on a second computer - my MAC Mini with M1 processor and MAC OS 11 (Big Sur) - I find that I can download and install Elements 2023, but when I try to run it I get the message "Adobe Photoshop Elements 2023.app cannot be opened. How much we have to pay after the trial version ends of Elements 2023 as I also love to see it working. I also tried downloading Elements 2022, and that does run properly on the MAC in 30-day trial mode, but will my purchased Serial number for Elements 2023 work on 2022? It looks as though Elements 2022 works on MAC OS, but Elements 2023 is defective.Īs a long time Elements user, I would dearly love a solution, and to get 2023 working. check with the developer to make sure works with this version of MAC OS" I don't think this is a licencing issue - the app hasn't got as far as asking for the Serial Number, and in any case should run in 30-day trial mode. Now that I want to use it on a second computer - my MAC Mini with M1 processor and MAC OS 11 (Big Sur) - I find that I can download and install Elements 2023, but when I try to run it I get the message "Adobe Photoshop Elements 2023.app cannot be opened. I, too, bought, downloaded and installed Elements 2023 on a PC with Windows and it works as expected. This is understandable because very few computers are being sold with an optical disc player. However, at least in the United States, it appears that DVDs are no longer being supplied with the boxed version and you are only given a download link and redemption code to get a license. It used to be that if you bought a boxed version from a retailer, you would receive installation DVDs for each OS, and the license would work on a Win and Mac at the same time. Include a screenshot if possible.Īlso, please let us know if the installation is activated, and if so, where you purchasd the program from. If it is, please let us know the specific message you receive. I suggest you try to install the program on your Mac and see whether your current license is rejected. However, some purchases, particularly from Adobe, are OS specific. In order to help figure it out, you are entitled to activate 2 computers under the same license. As I understand it, whether you can install a single license on both Win and Mac OS depends on how and where you bought the program. There is a lot of confusion about this issue.
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